Terms and Conditions

1. Overview

CityLyf allows users to:

• Discover local deals, experiences, and events
• Buy vouchers or special offers
• Book tickets for water parks, events, and other activities
• Pay securely through the platform

2. Account Use

• You may need an account to purchase or book
• You must provide accurate and updated information
• You are responsible for activity on your account

3. Deals, Vouchers & Bookings

• Deals are subject to availability and individual merchant terms
• Vouchers have validity periods. Always check the terms before buying
• Booking confirmations are sent via email/SMS after successful payment

4. Payments

• We accept major cards, UPI, wallets, and other payment modes
• Payments are processed securely through third-party gateways
• CityLyf is not responsible for payment delays caused by third parties

5. Cancellations & Refunds

• Refunds and cancellations are subject to merchant or event policy
• Some deals or vouchers may be non-refundable
• If eligible, refunds will be processed to your original payment method

6. Third-Party Businesses

• CityLyf does not own or operate the businesses or events listed
• We are not liable for service quality, experience, or business closures
• Always redeem vouchers or bookings within the mentioned timeframe

7. User Responsibilities

You agree not to:

• Misuse the platform or attempt fraudulent activity
• Post offensive or false content
• Violate any laws in your jurisdiction while using CityLyf

8. Intellectual Property

All content, design, and branding on CityLyf is our property or licensed to us. Unauthorized use is prohibited.

9. Limitation of Liability

We are not liable for:

• Business or merchant behaviour
• Issues during redemption or booking
• Losses due to events outside our control (e.g., cancellations, no-shows)

10. Changes

We may update these Terms from time to time. Continued use means you accept the latest version.

11. Contact