Privacy Policy
Last updated: 9/5/2025
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name, email, phone number
- Billing and payment details (processed securely via third-party gateways)
- Booking and order history
b. Device & Usage Data
- IP address, browser type, pages visited, device info
- Location data (only with your permission)
c. Optional
- Reviews or feedback you submit
- Preferences and interests (to personalize your experience)
2. How We Use Your Information
We use your information to:
- Process payments and confirm purchases
- Deliver deal vouchers or ticket confirmations
- Provide customer support
- Personalize content and recommendations
- Improve our platform and services
- Send promotional emails (only with your consent)
3. Payment Information
CityLyf does not store your full card details. All transactions are securely handled by certified third-party payment processors that comply with PCI-DSS standards.
4. Sharing Your Information
We may share your data with:
- Service providers and payment gateways (for transactions)
- Event organizers or businesses (to fulfill your order)
- Legal authorities if required by law
We do not sell your personal data.
5. Cookies & Tracking
We use cookies to:
- Save your preferences
- Track website performance
- Deliver targeted offers
You can manage cookies via your browser settings.
6. Your Rights
You can request to:
- Access, update, or delete your personal data
- Unsubscribe from marketing communications
Contact us at privacy@citylyf.com for any data-related requests.
7. Data Security
We implement encryption, secure servers, and industry-standard practices to protect your data.
8. Contact
Email: privacy@citylyf.com
Phone: [Insert Number]